Past Work
Since starting my career in 2007 working on RuneScape Player Support I swiftly moved over to forge my path within the community world, working across many different genres, platforms and business models. Each project has allowed me to craft my skills and gain valuable experience I now want to use to help others as a freelancer.

Jagex
- Player Support Representative
- Community Management Representative
- Marketing Secondment
- Community Coordinator
- Product Services Manager
- Senior Community Manager
2007 - 2016
The Agency Collective
- Chief Community Manager
2017
Ubisoft
- Community Developer
- Senior Studio Community Manager
- Community Management Team Lead
- Community Content Strategist
- Social Media Publishing Manager
2017 - 2024
Raftur Games
- Community Director
- Co-Founder & Global Director of UGC and Community
- Chairperson of the Board
2024 - 2025
Freelance Community Expert
- Community Management & Content Strategist
2025
Red Rover Interactive
- Snr. social Media Manager
2025 - 2026
Freelance Community Expert
- Community Management & Content Strategist
2026
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● I supported the platform launch with the initial 18 titles & then launched another 25 titles on it.
● Built a community from the ground up
● Flagged a vulnerability causing losses of 100s of thousands per year, proposed solutions & worked on a strategy to resolve it
● Led a project to create and launch staff led clans as a long term engagement strategy doubling forum retention -
● Worked on the go to market from the ground up first in community then moved to a marketing secondment.
● Built an ARG to tell the prequel story of the game leading up to launch where the game narrative took over. The campaign contained over 1000 digital and real world assets/events -
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● Acted in an advisory capacity to the production team in support of the Steam launch
● Managed and coordinated global social media
● Coordinated the global website creation
● Launch reporting -
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- Growth: Doubled TikTok baseline views and reached 150k+ Giphy views via custom assets.
- Platforms: Led Steam 'Fest' strategy, Steam News editorial, and Twitch rebranding.
- Operations: Built custom Jira production flows and automated content intake forms.
- Execution: Managed agency relationship, Reddit AMAs, community contests as well as creating short-form video content.
- Optimization: Monthly performance audits & platform-led growth tactics.
Interested in working with me?
Not sure where to start? That’s totally fine. Let’s talk it through — no pressure, just an open conversation about your goals and what might help you get there.