--- title: Community Strategist | Sally Da Costa | Past Work description: Explore my extensive experience in community management and strategy, showcasing a successful career across various platforms and genres. image: https://www.sallydacosta.work/hubfs/16_9%20sharing%20featured%20image.jpg --- [Skip to content](https://www.sallydacosta.work/past-work#main-content) ![My Logo Icon horizontal dark](https://www.sallydacosta.work/hs-fs/hubfs/My%20Logo%20Icon%20horizontal%20dark.png?width=250&height=41&name=My%20Logo%20Icon%20horizontal%20dark.png) - [Home](https://www.sallydacosta.work) - [About Me](https://www.sallydacosta.work/about) - [Services](https://www.sallydacosta.work/services) - [Past Work](https://www.sallydacosta.work/past-work) - [My Blog](https://www.sallydacosta.work/blog-joining-the-dots) - [Contact](https://www.sallydacosta.work/contact) Open main navigation Close main navigation - [Home](https://www.sallydacosta.work) - [About Me](https://www.sallydacosta.work/about) - [Services](https://www.sallydacosta.work/services) - [Past Work](https://www.sallydacosta.work/past-work) - [My Blog](https://www.sallydacosta.work/blog-joining-the-dots) - [Contact](https://www.sallydacosta.work/contact) - [Let's Talk](https://www.sallydacosta.work/contact) [Let's Talk](https://www.sallydacosta.work/contact?hsLang=en) # Past Work Since starting my career in 2007 working on RuneScape Player Support I swiftly moved over to forge my path within the community world, working across many different genres, platforms and business models. Each project has allowed me to craft my skills and gain valuable experience I now want to use to help others as a freelancer. [Check Out My LinkedIn](https://www.drivewebstudio.com/) ![Sally 4 web element](https://www.sallydacosta.work/hubfs/Sally%204%20web%20element.png "Sally 4 web element") ![jagex stacked logo](https://www.sallydacosta.work/hubfs/jagex%20stacked%20logo.png) ### Jagex - Player Support Representative  - Community Management Representative - Marketing Secondment - Community Coordinator - Product Services Manager - Senior Community Manager #### 2007 - 2016 ![agency collective 458 2](https://www.sallydacosta.work/hubfs/agency%20collective%20458%202.png) ### The Agency Collective - Chief Community Manager #### 2017 ![ubisoft 458 square](https://www.sallydacosta.work/hubfs/ubisoft%20458%20square.png) ### Ubisoft - Community Developer - Senior Studio Community Manager - Community Management Team Lead - Community Content Strategist - Social Media Publishing Manager #### 2017 - 2024 ![Raftur games 458 square](https://www.sallydacosta.work/hubfs/Raftur%20games%20458%20square.png) ### Raftur Games - Community Director - Co-Founder & Global Director of UGC and Community - Chairperson of the Board #### 2024 - 2025 ![large my redrawn logo icon](https://www.sallydacosta.work/hubfs/large%20my%20redrawn%20logo%20icon.png) ### Freelance Community Expert - Community Management & Content Strategist #### 2025 ![rri web](https://www.sallydacosta.work/hubfs/rri%20web.png) ### Red Rover Interactive - Snr. social Media Manager #### 2025 - 2026 ![large my redrawn logo icon](https://www.sallydacosta.work/hubfs/large%20my%20redrawn%20logo%20icon.png) ### Freelance Community Expert -  Community Management & Content Strategist  #### 2026 - ![funorb logo](https://www.sallydacosta.work/hs-fs/hubfs/funorb%20logo.jpg?width=1280&height=1280&name=funorb%20logo.jpg) ●  I supported the platform launch with the initial 18 titles & then launched another 25 titles on it. ●  Built a community from the ground up ●  Flagged a vulnerability causing losses of 100s of thousands per year, proposed solutions & worked on a strategy to resolve it ●  Led a project to create and launch staff led clans as a long term engagement strategy doubling forum retention - ![stellar dawn](https://www.sallydacosta.work/hs-fs/hubfs/stellar%20dawn-1.jpg?width=1280&height=1280&name=stellar%20dawn-1.jpg) ● Worked on the go to market from the ground up first in community then moved to a marketing secondment. ● Built an ARG to tell the prequel story of the game leading up to launch where the game narrative took over. The campaign contained over 1000 digital and real world assets/events - ![War of Legends](https://www.sallydacosta.work/hs-fs/hubfs/War%20of%20Legends.jpg?width=800&height=800&name=War%20of%20Legends.jpg) Coming Soon... - ![8Realms](https://www.sallydacosta.work/hs-fs/hubfs/8RealmsGameCycle.webp?width=1000&height=1000&name=8RealmsGameCycle.webp) Coming Soon... - ![Carnage racing](https://www.sallydacosta.work/hs-fs/hubfs/Carnage%20racing.jpg?width=1080&height=1080&name=Carnage%20racing.jpg) Coming Soon... - ![Ace of Spades](https://www.sallydacosta.work/hs-fs/hubfs/AoS.jpg?width=1080&height=1080&name=AoS.jpg) Coming Soon... - ![BNL](https://www.sallydacosta.work/hs-fs/hubfs/BNL.jpg?width=1080&height=1080&name=BNL.jpg) Coming Soon... - ![agency collective](https://www.sallydacosta.work/hs-fs/hubfs/agency%20collective.jpg?width=1080&height=1080&name=agency%20collective.jpg) Coming Soon... - ![atomega](https://www.sallydacosta.work/hs-fs/hubfs/atomega.jpg?width=1080&height=1080&name=atomega.jpg) Coming Soon... - [![ODE](https://www.sallydacosta.work/hs-fs/hubfs/ODE.jpg?width=1080&height=1080&name=ODE.jpg) ●   Acted in an advisory capacity to the production team in support of the Steam launch ●   Managed and coordinated global social media ●   Coordinated the global website creation ●   Launch reporting ](https://youtu.be/4R1CWiJ2L70?si=JTuQ1jTU6uVgj-Ci) - ![unannounced](https://www.sallydacosta.work/hs-fs/hubfs/unannounced.jpg?width=1080&height=1080&name=unannounced.jpg) Coming Soon... - ![The Division 2](https://www.sallydacosta.work/hs-fs/hubfs/TD2.jpg?width=2160&height=2160&name=TD2.jpg) Coming Soon... - ![Ghost Recon Breakpoint](https://www.sallydacosta.work/hs-fs/hubfs/GRB.jpg?width=2048&height=2048&name=GRB.jpg) Coming Soon... - ![Rainbow Six Extraction](https://www.sallydacosta.work/hs-fs/hubfs/R6E.jpeg?width=1024&height=1024&name=R6E.jpeg) Coming Soon... - ![Roller Champions](https://www.sallydacosta.work/hs-fs/hubfs/Roller%20Champions.jpg?width=474&height=474&name=Roller%20Champions.jpg) Coming Soon... - ![Ghost Recon Frontline](https://www.sallydacosta.work/hs-fs/hubfs/GRF.jpg?width=1080&height=1080&name=GRF.jpg) Coming Soon... - ![The Division Heartland](https://www.sallydacosta.work/hs-fs/hubfs/TDH.jpg?width=1080&height=1080&name=TDH.jpg) Coming Soon... - ![XDefiant](https://www.sallydacosta.work/hs-fs/hubfs/XDefiant.jpg?width=1024&height=1024&name=XDefiant.jpg) Coming Soon... - ![Just Dance](https://www.sallydacosta.work/hs-fs/hubfs/Just%20Dance.jpg?width=474&height=474&name=Just%20Dance.jpg) Coming Soon... - ![Avatar: Frontiers of Pandora](https://www.sallydacosta.work/hs-fs/hubfs/AFOP.jpg?width=1500&height=1500&name=AFOP.jpg) Coming Soon... - ![skull and bones](https://www.sallydacosta.work/hs-fs/hubfs/skull%20and%20bones.jpg?width=1280&height=1280&name=skull%20and%20bones.jpg) Coming Soon... - ![r6s invitational 2024](https://www.sallydacosta.work/hs-fs/hubfs/r6s%20invitational%202024.jpg?width=1280&height=1280&name=r6s%20invitational%202024.jpg) Coming Soon... - ![raftur gatherings](https://www.sallydacosta.work/hs-fs/hubfs/raftur%20gatherings.jpg?width=1280&height=1280&name=raftur%20gatherings.jpg) Coming Soon... - ![minecraft servers](https://www.sallydacosta.work/hs-fs/hubfs/minecraft%20servers.jpg?width=1280&height=1280&name=minecraft%20servers.jpg) Coming Soon... - ![enginefall-ka2](https://www.sallydacosta.work/hs-fs/hubfs/enginefall-ka2.jpg?width=1080&height=1080&name=enginefall-ka2.jpg) - **Growth:** Doubled TikTok baseline views and reached 150k+ Giphyviews via custom assets. - **Platforms:** Led Steam 'Fest' strategy, Steam News editorial, and Twitch rebranding. - **Operations:** Built custom Jira production flows and automated content intake forms. - **Execution:** Managed agency relationship, Reddit AMAs, community contests as well as creating short-form video content. - **Optimization:** Monthly performance audits & platform-led growth tactics. ![Lets Talk web element 1](https://www.sallydacosta.work/hubfs/Lets%20Talk%20web%20element%201.png) ## Interested in working with me? Not sure where to start? That’s totally fine. Let’s talk it through — no pressure, just an open conversation about your goals and what might help you get there. [Book a Discovery Free Call](https://www.sallydacosta.work/contact?hsLang=en#book-discovery-call) [![My Logo Icon horizontal light](https://www.sallydacosta.work/hs-fs/hubfs/My%20Logo%20Icon%20horizontal%20light.png?width=500&height=83&name=My%20Logo%20Icon%20horizontal%20light.png "My Logo Icon horizontal light")](https://sallydacosta.work?hsLang=en) [Follow us on Facebook](mailto:contact@sallydacosta.work) [My LinkedIn Profile](https://www.linkedin.com/in/sally-da-costa/) [instagram icon](https://www.instagram.com/sallythebutcher/) Copyright © 2026, Sally Da Costa